Foothill Ranch, CA 92610 949-458-5858 Available For Emergencies

Welcome to Foothill Ranch Dentistry by Dr. Irvani. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and SMS messaging program. By accessing our website, scheduling appointments, or opting into our communications, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using Foothill Ranch Dentistry by Dr. Irvani’s website, scheduling an appointment, receiving our services, or participating in our SMS messaging program, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

2. Use of Website and Services

Eligibility

You must be at least 18 years of age to use our website and services independently. If you are under 18, you may use our services only with the involvement and consent of a parent or legal guardian.

Permitted Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates any applicable federal, state, local, or international law
  • Impersonate or attempt to impersonate Foothill Ranch Dentistry by Dr. Irvani, our employees, other users, or any other person or entity
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website
  • Use any automated system, including “robots,” “spiders,” or “offline readers,” to access the website
  • Transmit any viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to any portion of the website or any systems or networks connected to the website

Account Security

If you create an account on our patient portal or website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. SMS Text Messaging Program Terms

Program Description and Use Cases

By providing your mobile phone number and opting into our SMS messaging program, you consent to receive text messages from Foothill Ranch Dentistry by Dr. Irvani for the following purposes:

  • Appointment Reminders: Notifications about upcoming scheduled appointments
  • Appointment Confirmations: Confirmation of newly scheduled appointments
  • Appointment Changes: Updates regarding rescheduled or cancelled appointments
  • Treatment Follow-ups: Post-treatment care instructions and check-ins
  • Practice Updates: Important announcements regarding office hours, closures, or policy changes
  • Promotional Offers: Special discounts, seasonal promotions, and dental health tips (only if you opt-in to marketing messages)
  • Recall Reminders: Notifications when you’re due for routine cleaning or check-up appointments

Message Frequency

Message frequency varies based on your appointment schedule and the services you receive. You may receive approximately 4-6 messages per month, though this may increase around scheduled appointments or if you have ongoing treatment.

Message & Data Rate Disclosure

Message and data rates may apply. Standard text messaging rates from your wireless carrier will apply to all SMS messages sent and received as part of this program. Please contact your mobile carrier for details about your specific messaging plan and any applicable charges. Foothill Ranch Dentistry by Dr. Irvani is not responsible for any charges incurred from your mobile carrier.

Supported Carriers

Our SMS program is supported by major U.S. wireless carriers including AT&T, Verizon Wireless, T-Mobile, Sprint, and others. Service may not be available on all carriers or in all areas.

Age Restriction

You must be 18 years of age or older to opt-in to our SMS messaging program. By providing your mobile phone number and consenting to receive text messages, you certify that you are at least 18 years old and are authorized to agree to these Terms. If you are under 18, a parent or legal guardian must provide consent on your behalf.

Opt-Out Instructions

You may opt-out of receiving SMS messages from Foothill Ranch Dentistry by Dr. Irvani at any time using any of the following methods:

  • Text STOP: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us
  • Call Us: Contact our office at 949-480-5694 and request to be removed from the SMS program
  • Email Us: Send an email to office@ariairvanidds.com with “SMS Opt-Out” in the subject line
  • In Person: Inform any team member during your office visit

After you opt-out, you will receive one final confirmation message acknowledging your request. Please allow up to 48 hours for your opt-out request to be fully processed. You may continue to receive messages briefly during this processing period.

Important: Opting out of SMS messages may affect your ability to receive timely appointment reminders and important practice updates. You will still receive necessary communications via phone or email if provided.

Help and Customer Support

If you need assistance with our SMS program or have questions about the messages you’re receiving, you can get help through the following methods:

  • Text HELP: Reply HELP or INFO to any message to receive assistance information
  • Contact Us Directly:

Our support team will respond to your inquiry during regular business hours, typically within 1-2 business days.

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Foothill Ranch Dentistry by Dr. Irvani and its SMS service providers are not responsible for:

  • Messages that are blocked, filtered, or delayed by your mobile carrier
  • Messages that fail to deliver due to network congestion, technical issues, or service outages
  • Device compatibility issues that prevent message receipt
  • Coverage limitations in your geographic area
  • Changes to your mobile service plan that affect SMS functionality
  • Any costs or charges imposed by your wireless carrier

We recommend keeping your contact information up-to-date and ensuring your device and carrier plan support SMS messaging to ensure reliable message delivery.

SMS Terms Modification

We reserve the right to modify or discontinue our SMS messaging program at any time with or without notice. We may also change the types of messages sent, message frequency, or other program features as needed to improve our services or comply with legal requirements.

4. Appointment Scheduling and Cancellation

Appointment Requests

Appointment requests made through our website, phone, or SMS are not confirmed until you receive a confirmation from our office. We will make every effort to accommodate your preferred date and time.

Cancellation Policy

We require at least 24-48 hours advance notice for appointment cancellations or changes. Late cancellations or missed appointments may result in a cancellation fee. Repeated missed appointments may affect your ability to schedule future appointments.

Emergency Care

For dental emergencies, please call our office immediately at 949-458-5858. Do not rely on SMS, email, or website contact forms for emergency communications, as these are not monitored 24/7.

5. Patient Responsibilities

As a patient or visitor to our practice, you agree to:

  • Provide accurate, current, and complete information about yourself and your health history
  • Update your contact information, including mobile phone number, email, and address, promptly when changes occur
  • Arrive on time for scheduled appointments
  • Follow treatment plans and post-treatment instructions provided by our dental professionals
  • Make timely payment for services rendered according to our payment policies
  • Treat our staff, providers, and other patients with respect and courtesy
  • Comply with all office policies and procedures

6. Payment Terms and Financial Policies

Payment for services is due at the time of treatment unless other arrangements have been made in advance. We accept various forms of payment including cash, credit cards, debit cards, and checks. We also offer payment plans and financing options for qualifying patients.

You are responsible for understanding your dental insurance benefits and any out-of-pocket costs. While we will submit claims to your insurance company as a courtesy, you remain ultimately responsible for all charges. Any insurance payments received will be credited to your account, and you are responsible for any remaining balance.

7. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, videos, software, and other materials, is the property of Foothill Ranch Dentistry by Dr. Irvani or its content suppliers and is protected by United States and international copyright and trademark laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or publicly perform any content from our website without our express written permission.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal and health information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Please review our complete Privacy Policy to understand how we collect, use, protect, and share your information.

Our Privacy Policy includes detailed information about:

  • What personal and health information we collect
  • How we use and share your information
  • SMS program privacy practices and mobile information sharing
  • Cookie and tracking technology usage
  • Your privacy rights and how to exercise them
  • HIPAA compliance and protected health information
  • Data security measures and breach notification procedures

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain the privacy and security of your protected health information in accordance with federal and state laws.

9. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Foothill Ranch Dentistry by Dr. Irvani. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the terms and conditions and privacy policies of any third-party websites or services that you visit or use.

10. Disclaimer of Warranties

Our website and services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

  • Our website or services will be uninterrupted, timely, secure, or error-free
  • The results obtained from using our website or services will be accurate or reliable
  • Any errors in our website or services will be corrected
  • Our website will be free from viruses or other harmful components

The information provided on our website is for general informational purposes only and should not be considered medical advice. Always seek the advice of your dentist or other qualified healthcare provider with any questions you may have regarding a dental condition or treatment.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Foothill Ranch Dentistry by Dr. Irvani, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of or inability to access or use our website or services
  • Any conduct or content of any third party on our website
  • Any content obtained from our website
  • Unauthorized access, use, or alteration of your transmissions or content
  • Failed, delayed, or undelivered SMS messages

12. Indemnification

You agree to defend, indemnify, and hold harmless Foothill Ranch Dentistry by Dr. Irvani, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of our website or services.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in California, and you hereby consent to personal jurisdiction and venue in such courts.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired, and such provision shall be reformed to the minimum extent necessary to make it valid, legal, and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on our website, constitute the entire agreement between you and Foothill Ranch Dentistry by Dr. Irvani regarding your use of our website and services.

16. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Foothill Ranch Dentistry by Dr. Irvani
26700 Towne Centre Dr STE 210.
Foothill Ranch, CA 92610

Phone: 949-458-5858
Email: office@ariairvanidds.com
Website: https://foothillranchdentistry.com/

For SMS Program Support:
Text HELP to any message or call 949-480-5694

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